We want you to be satisfied with every purchase. If you are not satisfied with your order, you can apply for a return or refund according to the following policy.

📦 1. Return Conditions

We accept return requests that meet the following conditions:

The item must be unused.
The item must be in its original packaging and with all labels intact.
The return request must be submitted within 14 days of receiving the item.

Returns are not supported in the following situations:

Used or washed items.
Items damaged by the customer.
Items returned after the return request period has expired.

💰 2. Refund Processing

Refunds will be processed after the return is approved:

The refund will be returned to the original payment method.
Processing time is usually 5–10 business days.
Banks or payment platforms may experience additional delays in receiving the funds.

🔄 3. Exchange Policy

We only offer exchanges in the following situations:

The item has a quality issue.
The wrong item or size was sent.

For exchanges, please contact our customer service team for confirmation.

📧 4. How to Apply for a Return/Refund

Please contact us via the following email address:

📧 john@dafilioclothingllc.online

Return Address: 22510 SKINQUARTER RD, MOSELEY, VA, 23120

Please provide the following in your email:

Order Number
Purchase Email
Description of Problem
Product Photo

📌 Important Notes
Shipping costs are generally non-refundable (unless we shipped the wrong item).
Return shipping costs are borne by the customer (unless there is a quality issue).